This website and its services are operated by Questinno LLC, a Wyoming company.
We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
We collect the following types of information:
1.1 Account Information
- Email address
- Authentication data (handled securely by Clerk)
1.2 Usage Data
- Credits balance and consumption history
- QM / QI task history
- Timestamps and basic interaction logs
1.3 User-Generated Content
Inputs you provide to the system, including but not limited to:
- Text prompts
- Research questions
- Abstracts, notes, documents
These are stored in Supabase to power your workspace and task history.
1.4 Payment Information
- Payments are processed securely by Stripe
- We do not store credit card numbers
1.5 Technical Information
Browser type, device metadata, IP-based region (for security and fraud prevention)
2. How We Use Information
We use your information to:
- Provide and improve the QM and QI services
- Execute AI tasks through model providers (e.g., OpenAI / Dify)
- Maintain credits, billing, and account functionality
- Communicate important updates or service notifications
- Ensure security, fraud prevention, and compliance
We never sell your data.
3. AI Processing & Data Handling
- Your prompts and generated outputs are processed by trusted AI model providers.
- Your content is not used to train our models or third-party models.
- We retain your data only to provide your task history and workspace features.
- You may delete your account at any time to request removal of stored data.
4. Data Security
We use industry-standard security practices, including:
- Encrypted storage via Supabase
- Secure authentication via Clerk
- Encrypted data transmission (HTTPS)
- Restricted access controls
No method of electronic storage is 100% secure, but we take reasonable measures to protect your information.
5. Third-Party Services
We rely on trusted third-party providers:
- Clerk – authentication
- Supabase – database and session storage
- Stripe – payment processing
- OpenAI / Dify – AI model execution
- Analytics and performance tools (e.g., Vercel analytics)
These providers process data under their own privacy policies.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Request details about data processing
For any request, contact us at contact@questinno.com
7. Changes to This Policy
We may update this Privacy Policy from time to time.
Material changes will be announced on our website.